1. How to use the portal

Here is a quick overview of the TradeLocker Brand Support Portal.

This portal consists of five main categories:

1. How to use this portal

This support portal is a comprehensive online resource hub that offers TradeLocker clients access to essential information including integration guidelines, platform maintenance updates, and details on new product releases.

Additionally, it provides a repository of marketing materials to assist in promoting TradeLocker to traders more effectively.

You can also submit a ticket to the TradeLocker team in case you need help with anything.

Note: You may not see all content on this portal if you are not signed in.

2. Integration

This is a step-by-step guide on how to integrate the TradeLocker Brand API for brokers/ prop firms/CRMs to manage all trading activities in one place. 

There is also a link to our API in case your traders want to interact with the live and demo TradeLocker environments using REST API.

3. Announcements

Your go-to place to get notified about:

• Scheduled maintenance windows
• Product updates

4. Marketing

Go there for all visual elements and copy suggestions to use when promoting TradeLocker as your new trading platform.

Here is the overview of the content you can use:

• General info

This section contains the main information to use for promoting TradeLocker, an overview of TradeLocker features, useful links and the TradeLocker roadmap.

• Social media and email content

Find links to all social media accounts and content (videos & images) you can use in your communication with your traders.

• Branding and media kit

This section contains all branding materials such as the logo, font, and the TradeLocker brandbook. Also, we've created a website template to use on your TradeLocker page.

Note: You may not see all content on this portal if you are not signed in.

5. FAQ for traders

Show your traders how to use the TradeLocker platform. There are 50+ how-to pages and tutorials on how to:

• Get started with TradeLocker
• Navigate the TradeLocker interface
• How to use charting tools
• How to trade

How-to pages also link to the corresponding YouTube tutorials.

Reporting an issue

Here is a step-by-step guide on how to submit a ticket to the TradeLocker team.