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Authentication blocked - Device time mismatch detected

Updated over 2 weeks ago

System time out of sync - authentication blocked error

Authentication failed because your device’s clock differs from the server time beyond the allowed security threshold.

Maximum allowed difference: 5 minutes

How to fix

  1. Enable automatic date & time synchronization (NTP)

  2. Verify your time zone is correct

  3. Restart the application and try again

ONLY applicable to error message Device time mismatch detected

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