TradeLocker

Wrong password, server and email combination

Account trading restrictions and rejected trade requests

Trading refused

Understanding account status messages in TradeLocker

No active trading accounts

Your device system time is out of sync with the server

Authentication blocked - Device time mismatch detected

Market (trade) execution is controlled by your broker or prop firm

Can not close or edit trades

Report missing platform notifications to support

Notifications missing

Notification sounds and alert audio behavior

Sound notifications

Checking TradeLocker platform status and outages

Uptime status

Self-help steps for app loading and platform behavior concerns

Troubleshooting

Use this guide if TradeLocker shows an older, failed, or different account after you log in instead of the account you expected.

Wrong account showing after login

Error Messages & Troubleshooting

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.