Important
“Trading refused” is a restriction applied by your broker or prop firm, not by TradeLocker.
TradeLocker does not control:
Trading permissions
Position limits
Account restrictions
Broker risk controls
Your broker or prop firm manages all account-level trading permissions.
Common error messages
Examples include:
Trading refused
Max position number reached
Position opening not allowed, only position closing
Cannot open new positions
Unable to place trade or order
Trades being rejected
Cannot place orders
Can only close positions
Max number of positions reached
What this means
Your broker or prop firm has temporarily restricted trading activity on the account.
This can happen due to:
Maximum position limits reached
Broker risk controls
Compliance restrictions
Account rule violations
Challenge or prop firm restrictions
Existing open or pending positions blocking new trades
TradeLocker only displays the response returned by the broker’s trading server.
What to do
Contact your broker or prop firm directly.
Ask them to check:
Trading permissions
Position limits
Account restrictions
Pending or archived positions
Risk or compliance holds
Only they can investigate and remove the restriction.
Check your broker portal
You can also review your broker or prop firm dashboard for:
Maximum position limits
Account rules
Open positions
Pending orders
Challenge restrictions
Broker and prop firm responsibility
Your broker or prop firm owns and manages:
Your account
Trade execution
Risk settings
Trading permissions
Position limits
TradeLocker cannot override or remove trading restrictions.
Learn more
Read more: TradeLocker vs Broker
Keep in mind
This article applies specifically to broker-side trading restrictions and rejected trade permissions.
It does not apply to unrelated platform or chart concerns.