The entity you created your trading account with is your broker or prop firm and they provided your login credentials and platform access.
Your broker or prop firm handle all your account details, fees, and trading execution.
TradeLocker is only a trading platform, we are not your broker or prop firm.
We do not manage your account, balance or market execution.
For more information about the differences between TradeLocker and a broker, please refer to this link:
Action Step: To identify your broker or prop, look for the initial email you received with your login credentials, the sender's name will be your broker or prop firm.