Important
TradeLocker cannot delete your account.
Your account is owned and managed by your broker or prop firm, and all deletion requests must be handled through them.
What this means
TradeLocker only provides the platform interface.
All account management actions, including deletion and data handling, are controlled by your broker or prop firm.
When your account is deleted on their side, it will also be removed from TradeLocker.
How to delete your account
Log in to your broker’s or prop firm’s dashboard
Go to account settings or account management
Locate the account deletion option
Follow the on-screen steps to complete the process
Once completed, your account will be removed from TradeLocker automatically.
Data removal
When your account is deleted through your broker or prop firm, associated personal data is also removed.
If you cannot access your account
If you do not remember your login details:
Contact your broker or prop firm directly
Request account access or deletion support
TradeLocker cannot recover credentials or access your account.
If your account is already inactive or deleted
If you believe your account is inactive or already removed:
Contact your broker or prop firm to confirm its status
Ask them to complete or verify the deletion
Good to know
After deletion, it may take some time for the changes to reflect in TradeLocker.
Direct communication with your broker or prop firm can help speed up the process.