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Log in with broker or prop firm credentials

Use this guide to log in to TradeLocker using the credentials provided by your broker or prop firm.

First, choose how you want to access TradeLocker.


1. Desktop application

Download and install the TradeLocker desktop platform:


2. Web platform

Open TradeLocker directly in your browser without installing anything:


3. Mobile application

Download the TradeLocker mobile application for iOS or Android devices:


Select your login method

Select Log in with Broker/Prop on the login screen.

New to TradeLocker Profile? Learn more in What is TradeLocker Profile?


Enter your login credentials

Your TradeLocker login credentials are created and managed by your broker or prop firm.

TradeLocker does not use usernames. To log in, you only need:

  • Email

  • Password

  • Server

The same login details are used for both Demo and Live accounts.


Server

Use the exact server name provided by your broker or prop firm in your login details.


Email

Use the same email address you used when registering with your broker or prop firm.


Password

Use the system-generated password sent by your broker or prop firm.

These passwords are usually generated automatically and may contain:

  • Letters

  • Numbers

  • Symbols

To avoid mistakes, copy and paste the credentials directly from the email.

Pay attention to similar-looking characters such as:

  • O and 0 (capital O and number zero)

  • l and I (capital I and small letter L)


Can’t find your login credentials?

  1. Search your inbox for the original login email

  2. Check spam or junk folders

  3. Contact your broker or prop firm and request the credentials again

When contacting your broker, be ready to provide:

  • Your account number

  • Your registered email address


Need a new broker or prop firm?

If your current broker is unavailable or no longer supported, you can explore available TradeLocker partners through the TradeLocker Hub.

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