Charts may vary across platforms and brokers due to differences in liquidity providers.
A chart that isn’t displaying is usually tied to your broker/prop firm’s price feed, since charts come from their liquidity provider.
Each broker uses a unique liquidity provider, which influences the way data, including candlestick patterns is displayed.
The best next step is to contact your broker/prop so they can confirm the symbol’s feed and your account’s access.
While you wait, try switching to another symbol or timeframe and back, refresh or relaunch the app and check that the market is open.
TradeLocker doesn’t control your broker’s feed.
If your broker/prop firm needs our assistance, they must open a ticket directly through TradeLocker’s brand support.
Even platforms like TradingView show variations in charts, as the data feed is dependent on the selected liquidity provider. TradingView and TradeLocker use different price feeds as they are powered by separate liquidity providers. This can result in variations in price movements, candlestick formations, and indicator readings.
TradeLocker does not control these differences. If you have concerns or questions about specific chart data, please contact your broker directly for clarification.